Contact Us

At Ella Park, our priority is providing you with knowledgeable and helpful customer service. If you have any unanswered questions after viewing our site, please feel free to contact us by phone, email or live chat. Phone Support Our Customer Service line is toll-free within the USA 877.435.5272. Call us during our normal business hours of Mon - Fri 8am-6pm • Sat 10am-4pm • Sun Closed (CST) Our hours may change from time to time based on the season. International Calls Due to the limitations of toll-free calling outside of the USA, calls should be directed to our regular phone number Country Code + 812.853.1800. Click here to open a window to determine your dialing codes. Live Chat To chat with one of our knowledgeable consultants, click the link at the top of any page. We provide this alternate form of communication for those seeking a quick answer and using the phone is not an option. International customers find this as an alternative to an expensive overseas call. Believe it or not, some people enjoy typing over talking. Whatever the reason, we are here to help you. If no one is available to chat, fill out the form with your question, and one of our knowledgeable consultants will answer your question normally within 24 hours. Chat lines follow our normal business hours. Email To contact us via email, click here and one of our Consultants will normally respond within 24 hours. Fax Line Fax Number: 812.853.8370 Fax line is open 24 hours a day. Retail Store For our Retail Store Contact Us page, click here.