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to Help Index
| Contact Us |
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| How do I contact you? |
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At Ella Park, our priority is providing you with knowledgeable and helpful customer service. If you have any unanswered questions after viewing our site, please feel free to contact us by phone, live chat or email. Links are provided above.
For our international customers, be sure to read the information below. We also have an entire help page devoted to answering your most basic questions. See the link at the bottom of our site titled "Overseas Shipping".
Our retail showroom follows a different set of business hours. If you need to contact our retail salon, click here for more information.
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| Phone Support |
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Our Customer Service line is toll-free within the USA 877.435.5272. Call us during our normal business hours of
Mon - Thu 9am-6pm • Fri 9am-5pm • Sat 10am-4pm • Sun Closed (CST).
For our retail salon hours, click here and request an appointment. |
| International Calls |
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Due to the limitations of toll-free calling outside of the USA, calls should be directed to our regular phone number
Country Code + 812.853.8374.
Click here to open a window to determine your dialing codes.
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| Live Chat |
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To chat with one of our knowledgeable Team Members, click the "Chat" icon on the left side of any page. We provide this alternate form of communication for those seeking a quick answer and using the phone is not an option.
International customers find this as an alternative to an expensive overseas call. Believe it or not, some people enjoy typing over talking. Whatever the reason, we are here to help you.
If no one is available to chat, fill out the form with your question, and one of our Team Members will answer your question normally within 24 hours. Chat lines follow our normal business hours.
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| Email |
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To contact us via email, click here, fill out the form and one of our Team Members will normally respond within our normal business hours. Most responses should be received within 24 hours.
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| Mail |
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Ella Park Bridal
7933 Bell Oaks Dr
Newburgh, IN 47630
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